MyReports.io
Build Photo Reports in Minutes
Upload photos, add descriptions, customize your cover page, and export a polished PDF, ready for any insurance carrier, adjuster, or client. No formatting headaches. No wasted hours.
Everything You Need
Built for professionals who need polished reports fast, not another bloated platform with 200 features you'll never touch.
Bulk Photo Upload
Upload and insert photos with minimal amounts of clicks. Choose page layouts and auto insert as you wish.
Inline Descriptions
Add captions and descriptions directly beneath each photo. Your report reads like a professional narrative, not a photo dump.
Custom Cover Pages
Branded cover pages with claim number, insured name, property address, date of loss, and your company information.
PDF Import & Merge
Import existing PDFs; estimates, invoices, letters and rearrange pages alongside your photo report. One final document.
Drag & Drop Photos
Rearrange photos and pages with a simple drag. Tell the story in the order that makes sense for the claim.
Easily Rearrange Pages
Generate a clean, professional PDF ready to submit to any carrier. Consistent formatting every single time.
$20/month
One Package
No Tiers
No Limits
All Features
Terms & Conditions
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of MyReports.io, located at https://myreports.io (the "Service"), operated by MyReports.io ("we," "our," or "us").By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not use the Service.If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.2. Description of Service
MyReports.io is a cloud-based software-as-a-service (SaaS) platform that enables users to create, customize, and generate professional PDF photo reports. Features include:Upload and organize photos for inclusion in reports.
Add descriptive text, annotations, and notes.
Design and generate cover pages.
Export and download completed reports in PDF format.
Store reports and associated media in cloud storage.The Service is designed primarily for insurance adjusters, public adjusters, property inspectors, contractors, and related professionals, but may be used for other lawful purposes.3. Eligibility
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and that all information you provide is accurate and complete.4. Account Registration and Security
To use the Service, you must register for an account using a valid email address and password, or by authenticating through Google Sign-In via Firebase Authentication. You agree to provide accurate, current, and complete registration information, maintain the confidentiality of your login credentials, promptly notify us at [email protected] of any unauthorized use of your account, and accept responsibility for all activity that occurs under your account.We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or engage in fraudulent activity.5. Subscriptions and Billing
5.1 Subscription Plans
Access to certain features of the Service requires a paid subscription. Subscription plans, pricing, and included features are described on our pricing page and are subject to change with notice.5.2 Stripe Payment Processing
All payments are processed through Stripe, Inc. By subscribing, you authorize us to charge your payment method on a recurring basis for the applicable subscription fees. You agree to Stripe's Terms of Service and acknowledge that Stripe will process your payment information under its own privacy policy.5.3 Billing Cycle and Renewal
Subscriptions automatically renew at the end of each billing period (monthly or annual, as selected) unless you cancel before the renewal date. You may manage or cancel your subscription through the billing portal accessible within your account settings.5.4 Refund Policy
Subscription fees are generally non-refundable except as required by applicable law. If you believe you were charged in error, contact us at [email protected] within 30 days of the charge. We reserve the right to issue refunds at our sole discretion for circumstances such as service outages or billing errors.5.5 Price Changes
We may change subscription pricing with at least 30 days' advance notice delivered to your registered email address. Continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing.5.6 Taxes
You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities on your subscription fees, excluding taxes on our net income.6. User Content
6.1 Your Content
You retain ownership of all photos, text, documents, and other content you upload or create through the Service ("User Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free license to store, process, and display your User Content solely as necessary to provide and operate the Service.6.2 Content Standards
You are solely responsible for your User Content. You represent and warrant that your User Content does not violate any applicable law or regulation, does not infringe any third-party intellectual property, privacy, or other rights, does not contain false, misleading, or fraudulent information, does not contain malware, viruses, or malicious code, and does not depict illegal activity or violate any person's rights.6.3 Insurance and Professional Use
If you use the Service in connection with insurance claims, property assessments, legal proceedings, or other professional contexts, you acknowledge that you are solely responsible for the accuracy, completeness, and truthfulness of all report content. MyReports.io does not verify, certify, or endorse the accuracy of any report. Reports generated through the Service are tools to assist your professional workflow and do not constitute professional opinions, legal advice, or certified assessments by MyReports.io. You must comply with all applicable professional licensing requirements and ethical obligations in your jurisdiction.7. Data and Account Management
The Service does not currently provide a self-service option to delete your account or remove uploaded content. If you wish to request the removal of your account or data, you must contact us directly at [email protected]. We will process such requests in accordance with applicable law and our Privacy Policy.We reserve the right to retain data as necessary to comply with legal obligations, resolve disputes, or enforce these Terms, even following a deletion request.Account deletion functionality may be introduced in a future version of the Service. We will update these Terms accordingly when that occurs.8. Prohibited Uses
You agree not to use the Service to violate any applicable federal, state, or local law or regulation; submit false, fraudulent, or misleading insurance claims or reports; upload content that infringes intellectual property rights; harass, threaten, or harm any individual; attempt to gain unauthorized access to any part of the Service or its underlying systems; reverse engineer, decompile, or disassemble any component of the Service; use automated scripts, bots, or scraping tools without our written consent; resell, sublicense, or distribute access to the Service without authorization; circumvent any security measures or access controls; or use the Service in any manner that could impair, overburden, or disrupt the Service.9. Intellectual Property
All intellectual property rights in the Service, including software, design, trademarks, logos, and documentation, are owned by or licensed to MyReports.io. These Terms do not grant you any rights in our intellectual property beyond the limited right to use the Service in accordance with these Terms."MyReports.io" and associated logos are trademarks of MyReports.io. You may not use our trademarks without prior written permission.10. Third-Party Services
The Service integrates with third-party platforms including Google Firebase (authentication and storage) and Stripe (payment processing). Your use of these third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the conduct or content of third-party services.11. Disclaimers
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; (B) DEFECTS WILL BE CORRECTED; (C) THE SERVICE OR SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS; OR (D) THE REPORTS GENERATED WILL BE ACCEPTED BY ANY INSURANCE CARRIER, COURT, OR OTHER THIRD PARTY.Some states do not allow the exclusion of implied warranties. To the extent such exclusions are not permitted under applicable law, they shall be limited to the maximum extent allowed.12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MYREPORTS.IO, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).Some jurisdictions do not allow the limitation of liability for certain damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.13. Indemnification
You agree to indemnify, defend, and hold harmless MyReports.io and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your User Content, your violation of these Terms, your violation of any applicable law or regulation, or your violation of any third-party rights.14. Termination
We reserve the right to suspend or terminate your access to the Service at our discretion, with or without notice, if we believe you have violated these Terms or for any other legitimate business reason.If your access is terminated, your right to use the Service ceases immediately. Because the Service does not currently offer self-service account deletion, any data associated with a terminated account will be retained in accordance with our Privacy Policy and applicable law unless you separately submit a deletion request to [email protected].Provisions that by their nature should survive termination, including ownership, disclaimers, indemnification, and limitation of liability, shall survive.15. Governing Law and Dispute Resolution
15.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.15.2 Informal Resolution
Before initiating formal legal proceedings, you agree to contact us at [email protected] and attempt to resolve any dispute informally for at least 30 days.15.3 Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that either party may bring an individual action in small claims court.THE PARTIES WAIVE THEIR RIGHT TO A JURY TRIAL. YOU ALSO AGREE THAT DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS ACTION OR REPRESENTATIVE PROCEEDING, TO THE FULLEST EXTENT PERMITTED BY LAW.15.4 Venue
For matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.16. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Effective Date" above and, for significant changes, by sending notice to your registered email address. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.17. General Provisions
Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and MyReports.io regarding the Service.Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce such provision in the future.Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control.18. Contact Us
For questions about these Terms, please contact us at [email protected]
Privacy Policy
1. Introduction
Welcome to MyReports.io ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based platform at https://myreports.io (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.This Privacy Policy applies to all users of the Service, including individuals and businesses using MyReports.io to generate photo reports for insurance, property documentation, and related professional purposes.We are committed to complying with applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Texas Data Privacy and Security Act (TDPSA), and other applicable state privacy regulations.2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:Register for an account (name, email address, password).
Sign in using Google (name, email, profile picture via Google Sign-In).
Upload photos and images to generate reports.
Enter text, descriptions, notes, and annotations within reports.
Create or customize cover pages and report content.
Subscribe to or purchase a plan through Stripe (billing details handled directly by Stripe).
Contact us for support.2.2 Information Collected Automatically
When you use the Service, we may automatically collect:Log data: IP address, browser type, operating system, pages visited, time and date of access.
Device information: device type, screen resolution, unique device identifiers.
Usage data: features used, report activity, session duration.
Cookies and similar tracking technologies (see Section 7).2.3 Information from Third Parties
We receive information from the following third-party services:Google (Firebase Authentication): Account authentication data when you register or sign in with Google.
Stripe: Payment status, subscription tier, and billing event notifications. We do not store full payment card details.
Firebase (Google Cloud): Cloud infrastructure that stores and processes your data on our behalf.3. How We Use Your Information
We use the information we collect to:Create and manage your account.
Provide, operate, and improve the Service.
Generate, store, and deliver PDF photo reports.
Process subscription payments and manage billing.
Send transactional emails (account confirmations, password resets, receipts).
Respond to your inquiries and provide customer support.
Detect, prevent, and address fraud, security incidents, or abuse.
Comply with applicable legal obligations.
Analyze usage trends to improve features and performance.We do not use your report content (photos, text, or documents) for advertising, marketing profiling, or sale to third parties.4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:4.1 Service Providers
We share data with trusted third-party service providers who assist us in operating the Service, subject to confidentiality obligations:Google Firebase: Authentication, database, and cloud file storage.
Stripe: Payment processing, subscription management, and billing portals.
Email service providers for transactional communications.4.2 Legal Requirements
We may disclose your information if required by law, subpoena, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.4.3 Business Transfers
If MyReports.io is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.4.4 With Your Consent
We may share your information in other ways if you have provided explicit consent.5. Data Storage and Security
Your data, including uploaded photos, generated PDFs, and report content, is stored in Google Firebase (Firestore and Firebase Storage), which employs industry-standard encryption in transit and at rest.Firebase Storage and Firestore data is hosted in Google Cloud infrastructure, which maintains SOC 2 Type II, ISO 27001, and other security certifications.We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is 100 percent secure. We encourage you to use a strong, unique password and to contact us immediately at [email protected] if you suspect unauthorized account access.6. Data Retention
We retain your personal information and account data for as long as your account remains active or as otherwise needed to provide the Service. We do not currently offer a self-service account deletion feature.If you wish to request deletion of your personal information, you may contact us at [email protected]. We will review and respond to deletion requests in accordance with applicable law. Note that we may retain certain information as required to:Comply with our legal obligations.
Resolve disputes or enforce agreements.
Maintain fraud prevention records.We do not have an automated data purge schedule at this time. Data is retained in Firebase Storage and Firestore until manually removed by our team upon a valid request.7. Cookies and Tracking Technologies
We use cookies and similar technologies to:Maintain your authenticated session.
Remember your preferences.
Analyze Service usage through aggregated analytics.You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service. We do not currently respond to "Do Not Track" signals.8. Your Privacy Rights
Depending on your state of residence, you may have rights under applicable state privacy laws. We honor these rights for all eligible users by processing requests submitted to us directly.8.1 California Residents (CCPA/CPRA)
California residents have the right to:Know what personal information we collect, use, and disclose.
Request deletion of personal information we hold about you.
Correct inaccurate personal information.
Opt out of the sale or sharing of personal information (we do not sell personal information).
Non-discrimination for exercising your privacy rights.To exercise your California rights, contact us at [email protected]. We will respond within 45 days as required by law. Because we do not currently offer self-service deletion, all such requests are handled manually by our team.8.2 Virginia, Colorado, Connecticut, Texas, and Other State Residents
Residents of states with comprehensive consumer privacy laws (including VCDPA, CPA, CTDPA, TDPSA, and similar statutes) may have the right to:Access and obtain a copy of your personal data.
Correct inaccuracies in your personal data.
Request deletion of your personal data.
Opt out of targeted advertising or profiling (we do not engage in these activities).To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by your applicable state law (generally 45 to 60 days). All requests are handled manually.8.3 All Users
Regardless of your state, you may at any time:Access and update your account profile information through your account settings.
Request access to or deletion of your data by contacting us at [email protected].
Opt out of marketing emails by using the unsubscribe link in any such email.9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at [email protected] and we will take steps to remove such information.10. Third-Party Links and Services
The Service integrates with third-party platforms. This Privacy Policy does not apply to third-party services. We recommend reviewing:Google Privacy Policy: https://policies.google.com/privacy
Stripe Privacy Policy: https://stripe.com/privacy11. International Users
The Service is operated in the United States. If you are accessing the Service from outside the U.S., your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we make material changes, we will notify you by updating the "Effective Date" at the top of this policy and, where appropriate, by sending an email notification to your registered address. Your continued use of the Service after any update constitutes your acceptance of the revised policy.13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please email us at [email protected]